|
|
|
24/7 Helpdesk
The Helpdesk is available 9 to 5 for Warranty customers and 24 hours a day, 7 days a week for QCare customers, via phone, fax, Web Chat or e-mail, and provides the reassurance that a skilled engineer will be on hand around the clock.
Instant access to an inventory and call handling computer system helps them identify and solve problems quickly. A powerful Remote Diagnostic capability designed into all Quantel systems means that faults can often be remedied over the telephone line and, should the need arise, spare parts are on hand in Remote Warehouses world-wide to provide an Advance Service Replacement (ASR).
Contact 24 Hour Help Desk:
Tel: +44 (0) 1635 38508
Fax: +44 (0) 1635 815892
Email: 24hour.support@quantel.com
* 24/7 Helpdesk calls may be recorded for training and quality control purposes
Web Chat:
Remote Assistance:
Before using the remote assistance, please contact the 24 hour help desk for instruction. If you have already contacted the 24 hour helpdesk to notify them that you require remote assistance, please proceed to the remote assistance facility.
|
|
|
 | Over 1000Quantel users are at the forefront of the DI revolution with over 1000 movies benefitting from the Quantel DI process click here to learn more |
|
|
DIGITAL FACT BOOKNow here.... The 20th anniversary edition of this renowned industry reference book.
The new version has been totally updated to include the convergence between IT and Broadcast technologies as well as covering up and coming disciplines such as Stereoscopic 3D.
| |
|
|
